Shipping Policy
Free Worldwide Shipping
We proudly offer free worldwide shipping on all orders. Please allow 3 to 5 business days for order processing before dispatch. We are committed to delivering your products as quickly and efficiently as possible.
Estimated Delivery Time
Once dispatched, your order will typically arrive within 7 to 10 business days, depending on your country or region. Delivery timelines may be affected by national holidays, customs clearance, or unforeseen global events such as natural disasters or pandemics.
Pre-Orders and Backorders
If your order includes any pre-ordered or back-ordered items, we will ship the available items first and dispatch the remaining products as soon as they are back in stock. If you receive only part of your order, rest assured the rest is on the way.
Order Tracking
You will receive a confirmation email and/or SMS with a tracking ID and a link to monitor your shipment. Please allow 1 to 3 business days after dispatch for the tracking information to become available.
Incorrect Address Disclaimer
Customers are responsible for providing accurate shipping information at checkout. If you believe the address you provided is incorrect, please contact us immediately at sxdxll@outlook.com.
Note: Our official domain email is under setup and will be updated soon.
We will do our best to update your address before dispatch, but we cannot guarantee any changes once the order has been processed.
Returns
By placing an order with LMDUY, you agree to bear the return shipping costs unless the product is defective or incorrect. Please refer to our Refund Policy for detailed return instructions and eligibility.
Lost or Stolen Packages
LMDUY is not responsible for lost or stolen packages once marked as “delivered” by the shipping carrier. If your tracking shows that the package has been delivered but you have not received it, please contact the carrier directly. For further assistance, you may also contact us at sxdxll@outlook.com.